Tamboril - 15 min from Santiago
Intercigar, S.A. Cigar Factory
A brand-new cigar factory rebuilt in 2024 after the previous building was lost to a fire. Intercigar offers a modern production experience with Dominican hospitality, tasting cigars, refreshments, and a clean, organized workflow.
Intercigar, S.A. is one of Santiago’s newest and most modern cigar factories. Rebuilt in 2024 under the leadership of Maurice Koks, the entire facility feels fresh, bright, and designed for high-volume efficiency.
Your experience begins the Dominican way:
a light breakfast, fresh Dominican coffee, and cold bottled water before starting the tour.
As you walk through the wide hallways and spacious tobacco rooms, you get a behind-the-scenes look at how modern cigar production works today—fermentation, classification, rolling teams, and export-ready packing lines.
Along the tour, guests enjoy a complimentary tasting cigar (intercigar comercial limitada), perfect for understanding the flavor profile of Intercigar’s production.
This factory is ideal for travelers who want a clean, organized, modern cigar experience with the comfort and hospitality of a premium tour.
Guest reviews
What visitors are saying about Intercigar, S.A. Cigar Factory
Stories from cigar lovers who have toured with Boca2Boca.
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“Learned a lot about how cigars are made”
I knew very little about cigars before this tour. It was interesting to learn why different leaves are used and how much skill goes into rolling a cigar properly. The guide explained everything in a simple way and I left knowing much more than when I arrived.
“Great guide and very easy to understand”
The guide made the tour much better for us. He was friendly, patient, and explained the cigar process in a way that was easy to follow, even for people who don't know much about tobacco. He answered all our questions and did not rush the visit. You can tell he knows the factory and enjoys sharing the story behind cigars.
“The process for how everything was made”
I really enjoyed the black bird tour
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“Muy buen Tour…. Lo recomiendo a todos”
Las dos fábricas estaban estupendo y el lounge. Aprendimos muchísimo
“Loved seeing the rollers at work”
Really nice visit. Watching the rollers work was my favorite part. The staff was friendly and the cigars were great.
“Great way to spend a morning in Santiago”
We were looking for something different to do while visiting Santiago and found this tour. The factory wasn't huge, which actually made it better because it felt personal. I liked being able to watch people working instead of just looking at displays. Everyone was friendly and patient even when our group asked a lot of questions. If you're curious about cigars, it's definitely worth a visit.
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Frequently asked questions
FAQs about Intercigar, S.A. Cigar Factory
Answers to common questions before your visit.
Are Puerto Plata cigar factory tours authentic or mainly tourist attractions?Toggle answer visibility
Puerto Plata cigar factory tours typically take place in real, operating factories. Visitors can learn about Dominican tobacco, see parts of the cigar-making process, and interact with knowledgeable staff in an authentic production environment rather than a staged attraction.
Are cigar factory tours in Puerto Plata close to the cruise port?Toggle answer visibility
Yes. One of the advantages of cigar factory tours in Puerto Plata is their proximity to the cruise port. Unlike factories located in other regions of the Dominican Republic, these tours avoid long drives and are easier to fit into a limited cruise schedule.
Is it safe to do a cigar factory tour during a Puerto Plata cruise stop?Toggle answer visibility
Yes. Cigar factory tours in Puerto Plata are considered a safe and reliable activity for cruise passengers. They are located in accessible areas, operate on predictable schedules, and are commonly chosen by visitors looking for a low-risk excursion during their time ashore.
How much time do I need for a cigar factory tour in Puerto Plata?Toggle answer visibility
Most cigar factory tours in Puerto Plata take between 60 and 90 minutes. This makes them a convenient option for cruise passengers who want a cultural experience while still allowing plenty of time to return to the ship or explore other nearby attractions.
Are cigar factory tours available during a Puerto Plata cruise stop?Toggle answer visibility
Yes. Puerto Plata offers cigar factory tours that are well suited for cruise passengers. These experiences are typically short, easy to access from the port, and designed to fit within standard cruise stop schedules without requiring long travel times.
What should I wear?Toggle answer visibility
Factories are working environments, so we recommend light, comfortable clothing and closed-toe shoes. While the Dominican Republic is a warm country, avoid “beach wear” such as flip-flops, tank tops, or overly casual outfits. You never know when the owner or master blender might step out for a photo with you, and looking neat makes for a much better memory. Think smart-casual: light shirts, polos, or dresses that keep you cool but also presentable.
Are tours accessible?Toggle answer visibility
Factories are working production facilities and some areas may have stairs or uneven floors. We will always try to accommodate mobility needs – please let us know in advance so we can arrange the safest route.
How long are the tours?Toggle answer visibility
Most factory tours last 1.5–2 hours
Where do you operate tours?Toggle answer visibility
We offer tours in Santiago, Tamboril, and Santo Domingo – the heart of the Dominican cigar industry. Our partners include some of the country’s most iconic factories such as La Flor Dominicana, La Aurora, La Palma, and more.
There are so many cigar tour companies out there. Why should I choose Boca2Boca?Toggle answer visibility
The real question isn’t who has the “best” tour on paper – many tours may look similar. What makes Boca2Boca different is the experience itself.
We keep our groups small (often 2–8 guests), so you don’t get lost in a crowd. You’ll be able to ask questions directly, engage with your guide, and enjoy an intimate, authentic connection with the factories and people behind the cigars.
Each itinerary is crafted to highlight the unique personality of every factory – no cookie-cutter routes, just authentic Dominican cigar culture.
Recommended accessories
Guest favorites to pair with your visit
Accessories our guests often ask about after their tour.
